Zenith Bank Customer Care Number, WhatsApp, Email Address. In This Post, You Will Discover The Zenith Bank Customer Care Number, WhatsApp And Email Address.
Zenith Bank Customer Care Number. Are you a customer to this bank and you have complaints to make but you do not seem to know their customer care line? Or are you having any issues that you need help with?
We will be listing out all their contact addresses so you can have access to them directly. So, keep reading this article to find out more!
Zenith Bank Customer Care Number, WhatsApp, Email Address
One of the things that makes Zenith Bank unique among banks is its dedication to provide its clients with the best banking services possible through the use of cutting edge technologies.
Customers can easily conduct transactions and manage their accounts from the comfort of their homes using this mobile banking app, which is among the most popular in Nigeria.
That’s not all, though. Zenith Bank is also proud of the outstanding customer care it provides, which is provided by a group of committed and skilled employees.
Some years ago, Zenith bank a 24/7 interactive session centre known as Zenith Direct. This is to ensure effective communication between the ban and its customers. Below are some of those methods:
- Through emails
- through direct calls
- through web chat
- through interactive voice response (IVR)
- through social media
Zenith Bank Customer Care WhatsApp Number
Zenith Bank offers a special Whatsapp number for its clients to get in touch with their customer support representatives.
The number on Whatsapp is (+234-7040004422).
Clients can report problems or concerns, ask questions about their accounts, or get help with any banking-related issue by calling this number.
The customer support team answers messages on the WhatsApp platform swiftly and is available around-the-clock.
Zenith Bank Customer Care Phone Number
The bank’s customer service line, 234-1-2787000, is open around-the-clock for customers in Nigeria. You can use this number to report problems or concerns, ask questions concerning accounts, or get help with any banking-related issue.
However, Zenith Bank has a toll-free number, +234-1-2781740, for clients outside of Nigeria. This number is open weekdays from 8:00 am to 5:00 pm (Nigerian time).
Zenith Bank also offers its clients a call-back service, which allows them to ask for a customer service agent to contact them back at a time that works for them.
Customers can utilize this service by texting the phrase “Help” to 0700-ATM-HELP (0700-286-4357). A customer service agent will get back to them in a day or two.
Zenith Bank Customer Care Email Address
Prospective clients can also access service email.
Customers can email Zenith Bank’s customer support team using this email address. Zenithdirect@zenithbank.com is the email address, and it is active around-the-clock.
Clients can report problems or concerns, ask questions about their accounts, or ask for help with any banking-related issue by using this email address.
Emails are often answered by the customer service team within a few hours, depending on the volume of questions they get.
Zenith Bank Customer Care Office Address
The main office of Zenith Bank lies in Lagos, Nigeria. Its headquarters’ address is:
Victoria Island, Lagos, Nigeria; Plot 84, Ajose Adeogun Street.
Zenith Bank operates in various countries, including Nigeria, and has multiple branch sites in addition to its head office.
To find the nearest branch location to you, you can visit Zenith Bank’s website at www.zenithbank.com and click on the “Locations” tab. You will be able to search for branch locations by state, city, or country.
What is the code for Zenith Bank?
How do I report Zenith Bank to CBN?
The Director of the Consumer Protection Department should receive your letter of complaint. Your letter can be turned in at any Central Bank of Nigeria branch across the country OR at the CBN Head Office.
FAQs About Zenith Bank Customer Care Number, WhatsApp, Email Address
1. How can I complain to Zenith Bank on WhatsApp?
2. How do I contact Zenith Bank by email?
Email: zenithdirect@zenithbank.com, call 234-1-2787000, 0700ZENITHBANK or visit any Zenith Bank branch closest to you.
3. How can I chat Zenith Bank online?
You can use any of the following:
- Phone Channel.
- The IVR (Interactive Voice Response) – menu-driven self service.
- Phone call interaction with Customer Service Executives.
- Email Channel zenithdirect@zenithbank.com.
- Social Media(Twitter, Facebook, Instagram, Google+, YouTube)
- Web Chat via our Live Chat on www.zenithbank.com.
4. How do I reverse money sent to the wrong account?
In the unlikely event that you have accidentally sent funds to a beneficiary you do not know, contact your bank right once to request a transaction reversal. Although the transferred money cannot be undone by the bank, you can always submit a formal complaint to the bank.
5. How do I lodge a complaint to Zenith Bank?
Conclusion
This article contains all you need to know about contacting Zenith bank customer care line. You can reach them through their WhatsApp, Email or even going physically to any bank near you.
We hope you found this article helpful? Stay tuned for more updates like this one!
